Upon completion of this form, we will endeavour to contact you within 24hours to confirm all details of the request and payment details prior to undertaking any requested service.
I hereby agree to Asset Plant & Machinery's charges and terms and conditions:
$195 + GST PER HOUR Labour - (1 hour minimum)
$195+ GST PER HOUR Travel - (1 hour minimum)
Materials and parts are not included in this price and will be charged accordingly.
Credit card details must be provided by any non-Asset Plant customers or non-credit account customers prior to commencement of service work – this is for security purposes – This will be done over the phone/email upon receipt of the submitted service request.
**IF NO DETAILS PROVIDED IT WILL CAUSE DELAYS IN YOUR REPAIRS**
Asset credit account customers (credit is provided only upon application) will be sent an invoice to be paid within agreed upon payment period upon works completion.
Other Asset Plant customers be sent an invoice to be paid within 7 days. If not paid within this period, the nominated card will be charged.
EFT payments to be made within 7 days of invoice – if payment not received we reserve the right to deduct from the supplied credit card.
FOR WARRANTY CLAIMS - I acknowledge that if Asset Plant & Machinery service agent inspects and reports on my machine and deems the fault to be caused by incorrect installation and/ or misused I will be charged by Asset Plant & Machinery at above rates as per our Terms and conditions. No non authorised warranty repairs will be paid by Asset Plant unless previously approved. If approval is given to Asset Plant customer to arrange repairs to a machine under warranty that Asset cannot attend, quote must be provided for any repairs prior to commencement if amount exceeds $500 - otherwise this will not be accepted.
Service
CONTACT DETAILS
Business Phone Number:
1800 511 508
Office Email Address:
service@assetplant.com.au
Address:
118 Logis Boulevard , Dandenong South VIC
Our main facility has complete machine shops with skilled and knowledgeable technicians ready to help you! Since its start in 1996 Asset Plant and Machinery has consistently led the competition in after-sale service. From our knowledgeable service technicians to having one of the largest parts departments in the business, Asset’s commitment to continuing customer service is legendary. In the unlikely event that your purchase needs repair, help is as close as a phone call away. Often, our trained service technicians are able to walk you through minor repairs and adjustments right over the phone. If not, we offer complete service facilities at locations – so repairs can be completed with as little down-time as possible. And our extensive parts department assures you that replacement parts will nearly always be ready at hand. Our service team are also able to provide you with all of our service requirements such as machine breakdowns, preventative maintenance scheduled services and any other further requirements you may need. Should you require our after sales service, our specialist experienced staff are available to help you at any time. A comprehensive stock of spare parts are available at our premises, providing you with short-time delivery when required. Our service guarantees the best use of your machine.

